FAQ

THE ESSENCE RAZOR

How is my Essence razor made?
The Essence razor is CNC-machined.

 

Whats so special about the Essence razor?
Glad you asked. Our focus was not to make another mass-market everyday razor – there are plenty of those around already.

We wanted to create a razor that holds equilibrium in design and function. Every single piece of razor is individually CNC-machined out of a solid block of metal. Each one is hand-finished  by industry experts to be a lifelong investment.

 

Is shaving with the Essence razor safe?
Of course. Just be aware there’s a learning curve. If you have zero experience in shaving with a shavette, we recommend you start slowly and work your way up until you feel comfortable.

 

How do I take care of my Essence razor?

ALWAYS DRY AFTER USING
It’s simple but important. Dry it every single time you use it – both the body and the blade. This takes seconds and helps extend the life of your razor. 

 

STORE IT PROPERLY
If you’ve invested in a quality razor like Essence, do yourself a favor and get a stand to hold it. It not only displays your razor to its best advantage; it also prevents any moisture or other products from splashing on the blade or body. 

 

WASH YOUR RAZOR
Even when you’re diligent, rust can sometimes develop. So, a solid washing routine is important to maintain it.

 

What razor blades can I use?
The Essence razor supports half double edge, Feather Artist Club - KAI, Dorco, and injector razor blades.

 

How do I load my razor?
The bladeholder and the cap are held together by two strong samarium-cobalt magnets. To open the razor simply slide off the cap, place a blade into the cap and push it back into the blade holder.

 

 

SHIPPING & RETURNS

 

Will I have to pay any additional import taxes of fees if I'm not from Switzerland?

Prices are displayed with 7,7 % VAT Tax. When you order from outside of Switzerland, we will discount the 7,7 % VAT Tax in the checkout.

For any delivery outside of Switzerland, you are considered to be an importer and you must respect the laws and regulations in force in the country where the goods are received. On arrival of the goods in your country, you shall be subject to import taxes and duties. You are responsible for any additional customs clearance costs. We have no control over these costs and have no knowledge of their amount. Customs policies vary from one country to the next and we advise you to get information from your local customs authority.

 

Where do you ship from?
We ship from Switzerland.

 

What's my return policy?
We offer a 30 day return. To get a full refund the razor must be unused and sent back to us in it's original packaging within 30 days of you receiving your razor.

 

 

WARRANTY

How much warranty do I have?
We’re proud tosay that every razor is backed by a 10 year warranty.