SHIPPING AND HANDLING
From which location do you sihp your products shipped?
We ship all our products from Switzerland
Do you ship internationally?
Yes we ship internationally ecept russia and brazil.
How can I monitor the progress of my order?
Once your razor is dispatched, we'll send you a tracking link to keep a constant eye on its journey.
Will I have to pay customs fees or taxes in my country?
Yes, based on your nation's rules, you might be classified as an importer and be subject to customs charges. We ensure all preparations are made prior to shipping for a smooth customs process. Should any fees apply, you'll receive a subsequent invoice from FedEx once your item is already delivered to you.
When will my order ship?
Most orders ship within 1-2 business days.
With which shipping courier is my order sent
All orders are sent with Fedex.
How long will it take for my order to arrive?
Average shipping times:
Within Switzerland: 1-2 business days
- CH to Europe: 3-5 business days
- CH to US: 3-5 business days
- CH to Canada: 3-5 business days
- CH to South America: 5-8 business days
- CH to Asia: 5-8 business days
- CH to Australia: 5-8 business days
- CH to New Zealand: 5-8 business days
- CH to Africa: 5-8 business days
- CH to Middle East: 5-8 business days
The above shipping times are estimates only. Actual delivery times may vary depending on shipping location and respective international customs. TEDALUS is not liable for any loss or damage suffered by any reasonable or unavoidable delay in delivery.
RETURN
Can I return my Item?
If, within 30 days, you're not completely satisfied with your product, simply return it.
How can I start the return process?
To initiate a return, kindly contact us at info@tedalus.com. We're here to assist you.