TERMS
TERMS OF SERVICE
When we mention “Tedalus”, “we”, “us” or “our” in this terms & conditions notice, we are referring to:
Tedalus
Mikavision GmbH
Waldstrasse 3
6015 Luzern
Switzeralnd
GENERAL TERMS AND CONDITIONS OF SALE
1. Application of General Terms and Conditions of Sale
These General Terms and Conditions of Sale govern all orders placed on the Tedalus.com site. They shall apply to the exclusion of any other conditions. By placing an order you recognise having read, understood and accepted, without any reserve, these General Terms and Conditions of Sale.By using this site, you also accept to be subject to our Conditions of Use and to our Confidentiality Policy. Tedalus encourages you to read them carefully before making use of the services provided on this site. Tedalus reserves the right to amend these General Terms and Conditions of Sale at any time by publishing a new version on its site. Orders placed after the publication of the new version by Tedalus shall constitute acceptance of this new version.
2. Registration
You are not obliged to create an account to order from this site. If you choose the option to create an account at the time of your registration, check the accuracy of the mandatory information that you provide and inform us of any change of address and other amendments by updating your personal data.
3. Password
The password provided for your account must be unique and kept safely. In the event of any violation of the security of your account or any unauthorised use, you must immediately inform Tedalus and change your password. You assume full responsibility for the use of your password and any orders that are placed by using it, even without your knowledge.
4. Price
The prices payable for the goods that you order are those that appear on this site on the date of the order. For Switzerland VAT is included in the indicated prices. For deliveries outside of Switzerland the price is calculated automatically excluding tax on the invoice. The prices are indicated on the site in Swiss Francs (CHF), Euros (€), Livre Sterling (£) or in dollars ($) according to your choice. If your debit/credit card is not in Swiss Francs (CHF), in Euros (€), Livre Sterling (£) or in dollars ($), the final price is calculated according to the exchange rate applicable on the day when the issuer of your card processes the transaction.The amount for the delivery costs is indicated under the “basket” heading and is subject to the customer’s approval before validation of each order. Tedalus reserves the right to amend its prices and delivery costs at any time and to cancel a contract which includes errors (printing, description, calculation).
5. Customs duties
For any delivery outside of Switzerland, you are considered to be an importer and you must respect the laws and regulations in force in the country where the goods are received. On arrival of the goods in your country, you shall be subject to import taxes and duties. You are responsible for any additional customs clearance costs. We have no control over these costs and have no knowledge of their amount. Customs policies vary from one country to the next and we advise you to get information from your local customs authority.
6. Orders
By placing an order on this site, you undertake to buy products which you have selected in accordance with these General Terms and Conditions of Sale.Persons under the age of 18 and those who do not have full legal capacity certify on placing their order that they have the approval of their legal representative for the transaction in question.The Tedalus site offers its products for sale within the limits of available stock. Orders are processed in the order of their arrival. Tedalus reserves the right to refuse or to cancel, at its discretion and at any time, orders that are placed with it. In such a case Tedalus is not obliged to substantiate its decision. Tedalus reserves the right to cancel an order in the case of a price error following a technical problem or data capture error.
7. Payment
Payment is owed immediately on placement of the order, as well as for pre-ordered goods. It shall be made by credit card using secure platforms (SSL) STRIPE and PayPal.If your credit card cannot be debited, Tedalus will place your order on hold and will send you a notification concerning the payment failure. Your order shall be shipped on receipt of your payment.Retention of title: Tedalus shall retain title to the goods until full payment of the price.
8. Order confirmation
The orders that you place on this site shall not constitute a binding contract if they have not been confirmed by an e-mail from Tedalus .The data captured by Tedalus constitutes irrefutable proof of the order or the transaction. Data recorded by the payment system constitutes irrefutable proof of the financial transactions.
9. Availability and delivery deadline
The delivery date is based on your location and is desplay on the Shipping & Return page.
10. Stock shortage
In the event that an item is out of stock, you shall be informed directly at the time of placement of the order and/or by email. Tedalus will rapidly inform you of the dates when product(s) will be available again.
11. Delivery
All orders confirmed by Tedalus shall be delivered to the address indicated on the order. Tedalus requires a signature on receipt of all products, following which the responsibility for your purchases is transferred to you. If you have indicated another delivery address to yours on the order, you accept that the recipient’s signature constitutes proof of delivery and the contract fulfilled by Tedalus, and the transfer of responsibility shall take place in the same manner as above.
12. Checking of the goods
It is the client’s responsibility to check the quantity and good condition of the goods delivered. Tedalus reminds the customer that when he/she physically takes possession of the products, the risks of loss or damages of the products are transferred to him/her. It is the customer’s responsibility to notify the carrier of any reserve pertaining to the product delivered and to notify us thereof.
If you notice that there are missing or damaged goods you must notify and submit a claim to the carrier and inform Tedalus there of within 7 days following delivery.
13. Returns
You shall benefit from the right of return within 30 days of receipt of the goods (as evidenced by the postmark). Tedalus only accepts the return of products that are in their original and complete condition (packaging, accessories, notice) so that they can be resold in new condition. Furthermore they must be accompanied by an invoice. This right of return does not apply to personalized models (initials, logos, colors, etc.)In the case of return complying with the aforementioned requirements, Tedalus shall reimburse the cost of the returned goods within a maximum period of 20 days from the date of receipt of the returned goods. The method of reimbursement is the same as the payment method of your order. The delivery charges shall be borne by you. For more information see also the terms and conditions of sale. You may of course contact us for any questions on info@tedalus.com.
14. Warranty
The articles covered by a warranty shall be subject to the valid conditions of offer at the time of the purchase. The ten-year warranty becomes effective on the date of delivery of the article, justified by the supporting document (invoice) which we ask you to keep carefully.
The warranty does not cover damages owing to poor maintenance and incorrect use or to poor handling, or non-respect of the instructions for use, to normal wear and tear or dismantling of the object (screws). The ten-year warranty only covers defects that prevent the function of the razor.
15. After–sales service
In the case of a problem or question concerning the maintenance or after-sales service of your Tedalus product, please contact us firstly by email at the following address: info@tedalus .com. If the problem cannot be resolved we will inform you of the steps to follow in order to find a quick solution for you.
16. Limitation of Liability
We endeavour to present in the most faithful manner possible the colours of our products on our site, nevertheless the display of computer screens may vary and we cannot guarantee that your screen will display the actual colours.The photos and wording illustrating and describing the products, which appear on this site, are non-contractual and are only for information purposes. Tedalus assumes no responsibility in the case of errors or omissions in the photos or wording appearing on this site.We have optimised to a maximum the interior of our tie jewellery in order to avoid damaging the fabric of the ties. Nevertheless, normal wear and tear of the fabric may be observed on frequent use.
17. Intellectual property rights
The trademarks, domain names, products, images, videos, text or more generally any information that is the object of intellectual property rights are and remain the property of Tedalus . No intellectual property rights are transferred with these General Terms and Conditions of Sale. Any total or partial reproduction, modification or utilisation of these goods for any reason whatsoever are strictly forbidden.
18. Responsibilities
Without limiting the scope of these General Terms and Conditions of Sale, no claim whatsoever relating to damages concerning delivered products, delivery or other factors, may exceed the amount of the purchase price of the product(s) concerned.
19. Partial nullity
If certain provisions of these Conditions of Sale prove to be null and void, the validity of the other contract provisions shall not be modified as a result of this
20. Force majeure
Tedalus shall do its utmost to fulfil its obligations but cannot be held liable for delays or for delivery not taking place, in circumstances which are out of its hands, such as strikes, war, natural disasters and others which prevent the production, transport or delivery of products.
21. Protection of personal data
All data of a personal nature shall be considered to be confidential. By accepting the General Terms and Conditions of Sale, you consent to Tedalus collecting and using your data for the processing of your order.If you have accepted at the time of your registration or so wished, you shall receive newsletters concerning new products and promotions. A link will enable you to unsubscribe at any time.You are authorised at all times to exercise your data protection rights. In particular, you are authorised to request information on personal data recorded, to have it corrected or completed, to oppose the processing or to demand the deletion thereof.
22. Reference Version of General Sales Conditions
Note: in the event of any discrepancy between the French version of the General Conditions of Sale and those in another language, the original French version shall prevail.
COOKIES
When you visit this website, the following types of cookies are used: Essential cookies: These are cookies which are strictly necessary for the smooth functioning of a website.Functional cookies: These cookies are used to improve the operating of the website. For example, cookies which memorise the content that you have previously viewed on this website or the e-mail address that you have provided for registration during a previous visit to this website. The cookies can also memorise articles which you have previously placed in your basket or wished at the time of your visit to our website. The use of functional cookies may therefore allow us to provide customised content in terms of your interests and to prevent you from wasting time by having to register once again or capturing information when you visit this website again.Cookies related to sharing on social networks: we use cookies to enable us to share content directly on social networks or sharing websites.I
When we mention “Tedalus”, “we”, “us” or “our” in this terms & conditions notice, we are referring to:
Tedalus
Mikavision GmbH
Waldstrasse 3
6015 Luzern
Switzeralnd
GENERAL TERMS AND CONDITIONS OF SALE
1. Application of General Terms and Conditions of Sale
These General Terms and Conditions of Sale govern all orders placed on the Tedalus.com site. They shall apply to the exclusion of any other conditions. By placing an order you recognise having read, understood and accepted, without any reserve, these General Terms and Conditions of Sale.By using this site, you also accept to be subject to our Conditions of Use and to our Confidentiality Policy. Tedalus encourages you to read them carefully before making use of the services provided on this site. Tedalus reserves the right to amend these General Terms and Conditions of Sale at any time by publishing a new version on its site. Orders placed after the publication of the new version by Tedalus shall constitute acceptance of this new version.
2. Registration
You are not obliged to create an account to order from this site. If you choose the option to create an account at the time of your registration, check the accuracy of the mandatory information that you provide and inform us of any change of address and other amendments by updating your personal data.
3. Password
The password provided for your account must be unique and kept safely. In the event of any violation of the security of your account or any unauthorised use, you must immediately inform Tedalus and change your password. You assume full responsibility for the use of your password and any orders that are placed by using it, even without your knowledge.
4. Price
The prices payable for the goods that you order are those that appear on this site on the date of the order. For Switzerland VAT is included in the indicated prices. For deliveries outside of Switzerland the price is calculated automatically excluding tax on the invoice. The prices are indicated on the site in Swiss Francs (CHF), Euros (€), Livre Sterling (£) or in dollars ($) according to your choice. If your debit/credit card is not in Swiss Francs (CHF), in Euros (€), Livre Sterling (£) or in dollars ($), the final price is calculated according to the exchange rate applicable on the day when the issuer of your card processes the transaction.The amount for the delivery costs is indicated under the “basket” heading and is subject to the customer’s approval before validation of each order. Tedalus reserves the right to amend its prices and delivery costs at any time and to cancel a contract which includes errors (printing, description, calculation).
5. Customs duties
For any delivery outside of Switzerland, you are considered to be an importer and you must respect the laws and regulations in force in the country where the goods are received. On arrival of the goods in your country, you shall be subject to import taxes and duties. You are responsible for any additional customs clearance costs. We have no control over these costs and have no knowledge of their amount. Customs policies vary from one country to the next and we advise you to get information from your local customs authority.
6. Orders
By placing an order on this site, you undertake to buy products which you have selected in accordance with these General Terms and Conditions of Sale.Persons under the age of 18 and those who do not have full legal capacity certify on placing their order that they have the approval of their legal representative for the transaction in question.The Tedalus site offers its products for sale within the limits of available stock. Orders are processed in the order of their arrival. Tedalus reserves the right to refuse or to cancel, at its discretion and at any time, orders that are placed with it. In such a case Tedalus is not obliged to substantiate its decision. Tedalus reserves the right to cancel an order in the case of a price error following a technical problem or data capture error.
7. Payment
Payment is owed immediately on placement of the order, as well as for pre-ordered goods. It shall be made by credit card using secure platforms (SSL) STRIPE and PayPal.If your credit card cannot be debited, Tedalus will place your order on hold and will send you a notification concerning the payment failure. Your order shall be shipped on receipt of your payment.Retention of title: Tedalus shall retain title to the goods until full payment of the price.
8. Order confirmation
The orders that you place on this site shall not constitute a binding contract if they have not been confirmed by an e-mail from Tedalus .The data captured by Tedalus constitutes irrefutable proof of the order or the transaction. Data recorded by the payment system constitutes irrefutable proof of the financial transactions.
9. Availability and delivery deadline
The delivery date is based on your location and is desplay on the Shipping & Return page.
10. Stock shortage
In the event that an item is out of stock, you shall be informed directly at the time of placement of the order and/or by email. Tedalus will rapidly inform you of the dates when product(s) will be available again.
11. Delivery
All orders confirmed by Tedalus shall be delivered to the address indicated on the order. Tedalus requires a signature on receipt of all products, following which the responsibility for your purchases is transferred to you. If you have indicated another delivery address to yours on the order, you accept that the recipient’s signature constitutes proof of delivery and the contract fulfilled by Tedalus, and the transfer of responsibility shall take place in the same manner as above.
12. Checking of the goods
It is the client’s responsibility to check the quantity and good condition of the goods delivered. Tedalus reminds the customer that when he/she physically takes possession of the products, the risks of loss or damages of the products are transferred to him/her. It is the customer’s responsibility to notify the carrier of any reserve pertaining to the product delivered and to notify us thereof.
If you notice that there are missing or damaged goods you must notify and submit a claim to the carrier and inform Tedalus there of within 7 days following delivery.
13. Returns
You shall benefit from the right of return within 30 days of receipt of the goods (as evidenced by the postmark). Tedalus only accepts the return of products that are in their original and complete condition (packaging, accessories, notice) so that they can be resold in new condition. Furthermore they must be accompanied by an invoice. This right of return does not apply to personalized models (initials, logos, colors, etc.)In the case of return complying with the aforementioned requirements, Tedalus shall reimburse the cost of the returned goods within a maximum period of 20 days from the date of receipt of the returned goods. The method of reimbursement is the same as the payment method of your order. The delivery charges shall be borne by you. For more information see also the terms and conditions of sale. You may of course contact us for any questions on info@tedalus.com.
14. Warranty
The articles covered by a warranty shall be subject to the valid conditions of offer at the time of the purchase. The ten-year warranty becomes effective on the date of delivery of the article, justified by the supporting document (invoice) which we ask you to keep carefully.
The warranty does not cover damages owing to poor maintenance and incorrect use or to poor handling, or non-respect of the instructions for use, to normal wear and tear or dismantling of the object (screws). The ten-year warranty only covers defects that prevent the function of the razor.
15. After–sales service
In the case of a problem or question concerning the maintenance or after-sales service of your Tedalus product, please contact us firstly by email at the following address: info@tedalus .com. If the problem cannot be resolved we will inform you of the steps to follow in order to find a quick solution for you.
16. Limitation of Liability
We endeavour to present in the most faithful manner possible the colours of our products on our site, nevertheless the display of computer screens may vary and we cannot guarantee that your screen will display the actual colours.The photos and wording illustrating and describing the products, which appear on this site, are non-contractual and are only for information purposes. Tedalus assumes no responsibility in the case of errors or omissions in the photos or wording appearing on this site.We have optimised to a maximum the interior of our tie jewellery in order to avoid damaging the fabric of the ties. Nevertheless, normal wear and tear of the fabric may be observed on frequent use.
17. Intellectual property rights
The trademarks, domain names, products, images, videos, text or more generally any information that is the object of intellectual property rights are and remain the property of Tedalus . No intellectual property rights are transferred with these General Terms and Conditions of Sale. Any total or partial reproduction, modification or utilisation of these goods for any reason whatsoever are strictly forbidden.
18. Responsibilities
Without limiting the scope of these General Terms and Conditions of Sale, no claim whatsoever relating to damages concerning delivered products, delivery or other factors, may exceed the amount of the purchase price of the product(s) concerned.
19. Partial nullity
If certain provisions of these Conditions of Sale prove to be null and void, the validity of the other contract provisions shall not be modified as a result of this
20. Force majeure
Tedalus shall do its utmost to fulfil its obligations but cannot be held liable for delays or for delivery not taking place, in circumstances which are out of its hands, such as strikes, war, natural disasters and others which prevent the production, transport or delivery of products.
21. Protection of personal data
All data of a personal nature shall be considered to be confidential. By accepting the General Terms and Conditions of Sale, you consent to Tedalus collecting and using your data for the processing of your order.If you have accepted at the time of your registration or so wished, you shall receive newsletters concerning new products and promotions. A link will enable you to unsubscribe at any time.You are authorised at all times to exercise your data protection rights. In particular, you are authorised to request information on personal data recorded, to have it corrected or completed, to oppose the processing or to demand the deletion thereof.
22. Reference Version of General Sales Conditions
Note: in the event of any discrepancy between the French version of the General Conditions of Sale and those in another language, the original French version shall prevail.
COOKIES
When you visit this website, the following types of cookies are used: Essential cookies: These are cookies which are strictly necessary for the smooth functioning of a website.Functional cookies: These cookies are used to improve the operating of the website. For example, cookies which memorise the content that you have previously viewed on this website or the e-mail address that you have provided for registration during a previous visit to this website. The cookies can also memorise articles which you have previously placed in your basket or wished at the time of your visit to our website. The use of functional cookies may therefore allow us to provide customised content in terms of your interests and to prevent you from wasting time by having to register once again or capturing information when you visit this website again.Cookies related to sharing on social networks: we use cookies to enable us to share content directly on social networks or sharing websites.I